Question 1

Where does First Chance LTD operate?

Accepted Answer

We currently serve London and the Greater London Area. Leeds and additional UK cities are coming soon. We do not currently cover those locations.

Question 2

How do I get a quotation?

Accepted Answer

Send us an enquiry through the quote form, email us, or call the office. Get a free, no-obligation quote within 24 hours.

Question 3

How are prices worked out?

Accepted Answer

Prices vary depending on the cleaning service required. Minimum booking hours may apply. Use our online booking system to receive an accurate quotation.

Question 4

Are your cleaners trained, checked and insured?

Accepted Answer

Cleaning staff are professionally trained and our operations are fully insured. DBS checks are completed where required for relevant assignments.

Question 5

What cleaning products do you use?

Accepted Answer

Products are selected based on suitability and environmental considerations, and biodegradable products are used where appropriate. COSHH procedures are followed and waste is handled responsibly and in accordance with applicable UK requirements.

Question 6

Can you clean outside normal hours?

Accepted Answer

After-hours cleaning and rapid response cleaning are available for eligible customers. Tell us the hours you need when you enquire.

Question 7

Do you work with both households and businesses?

Accepted Answer

Yes. We cover residential cleaning as well as shared accommodation (HMO) or multi-let / Airbnb, retail and office cleaning.

Frequently Asked Questions